MISHMASH CARIBBEAN TERMS & CONDITIONS
MishMash Caribbean has a limited delivery area and offers a Free Delivery service within 3 miles radius from its shop postcode B18 4HH. If you are not in one of our delivery areas, a message will appear on-screen notifying you and our online ordering system will automatically select an option to Local Pickup/ Collection option. So, if you are not interested in Local Pickup/ Collection option, then do not continue to place your order and remove your selected options from the Cart.
Our delivery drivers only carry up to £10 in change, payment must be in £ sterling.
We accept the following forms of payment:
- Credit / Charge cards: Visa and Mastercard are accepted
- Debit Cards, such as Delta or Switch are accepted
Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary.
In the event of MishMash Caribbean needs to issue a refund, we will endeavour to credit your account within 7-10 working days. Please note, the payment methods may vary at the time of refund.
A payment by a non-cash method (i.e. Credit or Debit Card) is required when ordering online for very first time with www.mishmashcaribbean.com. If you have an existing account setup with us then you will be able to pay by any method for your selected store.
Ordering & Cancellation of orders
Your Order Confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the Booking on your behalf, you agree that such person acted as your agent.
Amendments to the order or delivery time can be made no later than 45 mins prior to the start of the delivery window booked.
Amendments to the content of your order can be made up to 45 minutes before the delivery window begins. Amends to the order must be made by phoning the store direct. Your initial payment will be cancelled and a new payment raised.
The delivery time slot may be altered up to 45 minutes before the start of your order window. The order can only be changed to a new time slot if it is available.
Orders may be cancelled in full up to 45 minutes before the start of the delivery window selected. We will endeavour to issue a refund to your credit card account within 7-10 working days.
Cancellations within 45 minutes of the start of the delivery window will be charged in full.
Side orders are subject to availability. In most cases, MishMash Caribbean’s shop manager will offer you an alternative for any out-of-stock item.
Although every care is taken, some products may contain nuts. The Desserts sold by MishMash Caribbean may contain nut derivatives.
Side Orders, drinks and desserts are only delivered with a meal orders.
Minimum order value
Minimum order value applies for delivery. The minimum order value is £12. if your order will be below the minimum value, you will be notified as you will process your order from the cart.
Delivery and collection times
Our goal is to provide the best Caribbean Food delivery service in the market which includes an excellent reputation for on-time delivery i.e. delivering food at the time we quote. Unfortunately things don’t always go to plan and factors, such as, weather, staff illness and traffic occasionally prevents us from achieving this.
Collection of orders are ready in store within 20 minutes.
Latest Order Time
Due to licensing laws, we are unable to accept orders for either delivery or collection less than 15 minutes before the stated closing time. We would also respectfully advise customers who are collecting their orders that we won’t be able to serve them if they do not arrive at the shop prior to the closing time. Should you have any questions, please call the store and speak to the shop manager.
Trade Marks & Copyright
All content included on this interactive service, such as text, graphics, button icons, images and software, is the property of MishMash Caribbean and is protected by UK and European copyright laws.
The content and software on this interactive service may be used as either or both of an informational or shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this interactive service is strictly prohibited.
MishMash Caribbean’s logo is registered trademarks of MishMash Caribbean in the United Kingdom. MishMash Caribbean’s trademarks may not be used in connection with any product or service that is not affiliated with MishMash Caribbean in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits MishMash Caribbean.
All images used are for illustrative purposes only. Individual features such as ingredients, colour and other food / drink items may vary. All images are intended to give a general indication of the finished product only and should not be used for purchase purposes. Please refer to product description for details of specific products. All images are not intended to form any part of any contract.
Our privacy statement can be viewed here or from the link at the bottom of this page.
Online Offer Terms and Conditions
Any errors or omissions in the wording of an offer will not change the actual intended offer and cannot be redeemed.